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	<title>Comments for SaaS Fans</title>
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	<link>http://saasfans.com</link>
	<description>Fans of the Software-as-a-Service (SaaS) Model</description>
	<lastBuildDate>Tue, 27 Apr 2010 00:57:25 +0000</lastBuildDate>
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		<title>Comment on Are SaaS Vendors Themselves Blind to the Benefits of Multi-Tenancy? by Vaughan Rowsell</title>
		<link>http://saasfans.com/2009/06/data-aggregation-benefits-of-multi-tenancy-saas/comment-page-1/#comment-32</link>
		<dc:creator>Vaughan Rowsell</dc:creator>
		<pubDate>Tue, 27 Apr 2010 00:57:25 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=51#comment-32</guid>
		<description>Indeed, some ideas that VendHQ.com has taken to heart with the online SaaS based retail management system and point of sale.  It is nice for retailers to see if a spike is sales is something they are doing right with their promotion, or it is a trend across all retailers in their area.  

Also think about shared product databases, most packaged product is barcoded. So instead of having to load up each product and set pricing one by one, what if other retailers have already loaded the same product, with description, photos, and supplier pricing into a shared catalogue? You scan the barcode, and the product adds itself.

There is a wide wide world of new possibilities for retailers once they can get into the cloud.

Disclaimer: I am the founder of VendHQ.com, launching publicly soon.</description>
		<content:encoded><![CDATA[<p>Indeed, some ideas that VendHQ.com has taken to heart with the online SaaS based retail management system and point of sale.  It is nice for retailers to see if a spike is sales is something they are doing right with their promotion, or it is a trend across all retailers in their area.  </p>
<p>Also think about shared product databases, most packaged product is barcoded. So instead of having to load up each product and set pricing one by one, what if other retailers have already loaded the same product, with description, photos, and supplier pricing into a shared catalogue? You scan the barcode, and the product adds itself.</p>
<p>There is a wide wide world of new possibilities for retailers once they can get into the cloud.</p>
<p>Disclaimer: I am the founder of VendHQ.com, launching publicly soon.</p>
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		<title>Comment on The &#8220;Less is More&#8221; SaaS Development Team by Matt</title>
		<link>http://saasfans.com/2009/09/the-perfect-saas-development-team/comment-page-1/#comment-11</link>
		<dc:creator>Matt</dc:creator>
		<pubDate>Mon, 14 Sep 2009 23:07:27 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=94#comment-11</guid>
		<description>Hi John. Thanks for your comments. Yeah, maybe I am being too idealistic. Obviously a good web/UI designer is worth her weight in gold. I guess I&#039;m in the camp that believes a good web product manager must have solid web design skills otherwise I wouldn&#039;t hire her. The reason for this is that I am a big fan of wire-framing/prototyping. I think the days of the &quot;non technical&quot; software product manager are over.</description>
		<content:encoded><![CDATA[<p>Hi John. Thanks for your comments. Yeah, maybe I am being too idealistic. Obviously a good web/UI designer is worth her weight in gold. I guess I&#8217;m in the camp that believes a good web product manager must have solid web design skills otherwise I wouldn&#8217;t hire her. The reason for this is that I am a big fan of wire-framing/prototyping. I think the days of the &#8220;non technical&#8221; software product manager are over.</p>
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		<title>Comment on The &#8220;Less is More&#8221; SaaS Development Team by John</title>
		<link>http://saasfans.com/2009/09/the-perfect-saas-development-team/comment-page-1/#comment-10</link>
		<dc:creator>John</dc:creator>
		<pubDate>Mon, 14 Sep 2009 22:56:38 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=94#comment-10</guid>
		<description>This is a good list, but I would also add a web/UI designer to it. Expecting the product manager to handle the design is a little too idealistic. Keep in mind that once you develop your app, you&#039;ll have to brand it and market it.</description>
		<content:encoded><![CDATA[<p>This is a good list, but I would also add a web/UI designer to it. Expecting the product manager to handle the design is a little too idealistic. Keep in mind that once you develop your app, you&#8217;ll have to brand it and market it.</p>
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		<title>Comment on SaaS Pricing Model by admin</title>
		<link>http://saasfans.com/2009/07/saas-pricing-model/comment-page-1/#comment-9</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Sat, 05 Sep 2009 19:49:30 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=79#comment-9</guid>
		<description>Hi Nizar,

I&#039;m not entirely sure if there are any vendors using this pricing model but I will investigate and let you know.

Thanks,

Matt</description>
		<content:encoded><![CDATA[<p>Hi Nizar,</p>
<p>I&#8217;m not entirely sure if there are any vendors using this pricing model but I will investigate and let you know.</p>
<p>Thanks,</p>
<p>Matt</p>
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		<title>Comment on SaaS Pricing Model by Nizar</title>
		<link>http://saasfans.com/2009/07/saas-pricing-model/comment-page-1/#comment-8</link>
		<dc:creator>Nizar</dc:creator>
		<pubDate>Tue, 21 Jul 2009 08:08:59 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=79#comment-8</guid>
		<description>Hi,

Can you please provide an example of the third pricing model? Havent found any vendors who use that model?

Thanks.</description>
		<content:encoded><![CDATA[<p>Hi,</p>
<p>Can you please provide an example of the third pricing model? Havent found any vendors who use that model?</p>
<p>Thanks.</p>
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	<item>
		<title>Comment on Are SaaS Vendors Themselves Blind to the Benefits of Multi-Tenancy? by admin</title>
		<link>http://saasfans.com/2009/06/data-aggregation-benefits-of-multi-tenancy-saas/comment-page-1/#comment-7</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 18 Jun 2009 18:51:36 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=51#comment-7</guid>
		<description>Thanks for your comments Kevin. I think it all comes down to showing the value of this data aggregation and trend analysis to people who use the software. If they can run these types of anonymous comparisons, and it gives them a signficiant competitive advantage, then I think they would be more &quot;open&quot; to let the vendor profit from this data, especially if their fees are reduced in the process.

-Matt</description>
		<content:encoded><![CDATA[<p>Thanks for your comments Kevin. I think it all comes down to showing the value of this data aggregation and trend analysis to people who use the software. If they can run these types of anonymous comparisons, and it gives them a signficiant competitive advantage, then I think they would be more &#8220;open&#8221; to let the vendor profit from this data, especially if their fees are reduced in the process.</p>
<p>-Matt</p>
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		<title>Comment on Are SaaS Vendors Themselves Blind to the Benefits of Multi-Tenancy? by Kevin Chan</title>
		<link>http://saasfans.com/2009/06/data-aggregation-benefits-of-multi-tenancy-saas/comment-page-1/#comment-6</link>
		<dc:creator>Kevin Chan</dc:creator>
		<pubDate>Thu, 18 Jun 2009 07:50:58 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=51#comment-6</guid>
		<description>This is a truly interesting post you’ve got going. On one hand, it would be detailed information regarding a user’s spending habits and their general preference. The data provided would be useful in the right hands, and sure enough the Telco and banks are doing it, but we never seem to mind it; so why now? 

I believe that we want to have as much control over our private information as possible. This excludes the millions of users on social networking sites, informing the details of their personal life along with their general preferences.

The flip side is would it be truly ethical that the data mined/analyzed from your customers be available to be sold? Regardless that the data would not contain names and contact details, it would still feel like a violation of private data. 

Would your customers stick it out with you with an open mind, or would you more likely alienate the customers to look for another vendor? This is happening because legislators have not get in on the act, and how customers tend to ignore the privacy disclaimers, along with the terms of service. 

Even Google with their technology is able to analyze the sites you visit and they would be able to customize ads specific to each user. This would be my personal opinion, but if Google started pushing ads in front of my face, and said, “Look we know you like this stuff, now go ahead and do yourself a favor and buy it!” I would not take the intrusion too likely, and would most likely use other alternate search engines.</description>
		<content:encoded><![CDATA[<p>This is a truly interesting post you’ve got going. On one hand, it would be detailed information regarding a user’s spending habits and their general preference. The data provided would be useful in the right hands, and sure enough the Telco and banks are doing it, but we never seem to mind it; so why now? </p>
<p>I believe that we want to have as much control over our private information as possible. This excludes the millions of users on social networking sites, informing the details of their personal life along with their general preferences.</p>
<p>The flip side is would it be truly ethical that the data mined/analyzed from your customers be available to be sold? Regardless that the data would not contain names and contact details, it would still feel like a violation of private data. </p>
<p>Would your customers stick it out with you with an open mind, or would you more likely alienate the customers to look for another vendor? This is happening because legislators have not get in on the act, and how customers tend to ignore the privacy disclaimers, along with the terms of service. </p>
<p>Even Google with their technology is able to analyze the sites you visit and they would be able to customize ads specific to each user. This would be my personal opinion, but if Google started pushing ads in front of my face, and said, “Look we know you like this stuff, now go ahead and do yourself a favor and buy it!” I would not take the intrusion too likely, and would most likely use other alternate search engines.</p>
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		<title>Comment on Are SaaS Vendors Themselves Blind to the Benefits of Multi-Tenancy? by SaaS Guy</title>
		<link>http://saasfans.com/2009/06/data-aggregation-benefits-of-multi-tenancy-saas/comment-page-1/#comment-4</link>
		<dc:creator>SaaS Guy</dc:creator>
		<pubDate>Wed, 17 Jun 2009 03:46:06 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=51#comment-4</guid>
		<description>I think you&#039;ve got some very good, very valid ideas...</description>
		<content:encoded><![CDATA[<p>I think you&#8217;ve got some very good, very valid ideas&#8230;</p>
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		<title>Comment on There is Only One SaaS Differentiator by Matt</title>
		<link>http://saasfans.com/2009/06/there-is-only-one-saas-differentiator/comment-page-1/#comment-3</link>
		<dc:creator>Matt</dc:creator>
		<pubDate>Sun, 14 Jun 2009 05:56:17 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=22#comment-3</guid>
		<description>Hi Harold,

Thanks for your comments. I&#039;ll probably devote an entire blog entry to this topic soon. However, I can offer a little insight right now. By &quot;multi-instance&quot; I assume you are referring to an architecture where the same (or similar) schema is used with multiple instances of a database? In other words, each customer has its own database.

In my opinion, multi-tenant applications hold an advantage over multi-instance applications in the following ways:

1. You only have to upgrade a single database and code set
2. Data aggregation, data mining, and trend analysis are simplified if all customer data lies in a single database (data needs to be treated by vendors as an extremely valuable asset - more on this later)
3. Cheaper to host and maintain

I would not consider a multi-instance architecture SaaS because it&#039;s not multi-tenant. You see, with a multi-tenant application you actually store all of your customers&#039; data in the same tables but you &quot;attach&quot; the data to each customer via a Customer ID or another identifier. In a multi-instance architecture you don&#039;t need to have a Customer ID at all. While this certainly simplifies development, you lose all of your multi-tenancy benefits. Multi-tenancy DEFINES SaaS and is, in fact, the only real differentiator. Everything else is just a web application.</description>
		<content:encoded><![CDATA[<p>Hi Harold,</p>
<p>Thanks for your comments. I&#8217;ll probably devote an entire blog entry to this topic soon. However, I can offer a little insight right now. By &#8220;multi-instance&#8221; I assume you are referring to an architecture where the same (or similar) schema is used with multiple instances of a database? In other words, each customer has its own database.</p>
<p>In my opinion, multi-tenant applications hold an advantage over multi-instance applications in the following ways:</p>
<p>1. You only have to upgrade a single database and code set<br />
2. Data aggregation, data mining, and trend analysis are simplified if all customer data lies in a single database (data needs to be treated by vendors as an extremely valuable asset &#8211; more on this later)<br />
3. Cheaper to host and maintain</p>
<p>I would not consider a multi-instance architecture SaaS because it&#8217;s not multi-tenant. You see, with a multi-tenant application you actually store all of your customers&#8217; data in the same tables but you &#8220;attach&#8221; the data to each customer via a Customer ID or another identifier. In a multi-instance architecture you don&#8217;t need to have a Customer ID at all. While this certainly simplifies development, you lose all of your multi-tenancy benefits. Multi-tenancy DEFINES SaaS and is, in fact, the only real differentiator. Everything else is just a web application.</p>
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		<title>Comment on There is Only One SaaS Differentiator by Harold</title>
		<link>http://saasfans.com/2009/06/there-is-only-one-saas-differentiator/comment-page-1/#comment-2</link>
		<dc:creator>Harold</dc:creator>
		<pubDate>Sat, 13 Jun 2009 18:42:53 +0000</pubDate>
		<guid isPermaLink="false">http://saasfans.com/?p=22#comment-2</guid>
		<description>Hi Matt,

Question, how do you differentiate between a multitenant and a multi-instance architecture implementation and in your opinion is this considered a software as a service (SaaS) implementation, and why.  Now this is not an easy nor simple question to respond to, I am interested in your thoughts around this topic.  I look forward to hearing from you soon, and if interested, I have provided my Linkedin.com profile for your review, I look forward to your future postings and would enjoy an opportunity to discuss.

Kind regards, 
Harold
972-464-1038
HaroldCHeardJr@Gmail.com

http://www.twitter.com/haroldcheardjr</description>
		<content:encoded><![CDATA[<p>Hi Matt,</p>
<p>Question, how do you differentiate between a multitenant and a multi-instance architecture implementation and in your opinion is this considered a software as a service (SaaS) implementation, and why.  Now this is not an easy nor simple question to respond to, I am interested in your thoughts around this topic.  I look forward to hearing from you soon, and if interested, I have provided my Linkedin.com profile for your review, I look forward to your future postings and would enjoy an opportunity to discuss.</p>
<p>Kind regards,<br />
Harold<br />
972-464-1038<br />
<a href="mailto:HaroldCHeardJr@Gmail.com">HaroldCHeardJr@Gmail.com</a></p>
<p><a href="http://www.twitter.com/haroldcheardjr" rel="nofollow">http://www.twitter.com/haroldcheardjr</a></p>
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